Skip to main content

Begin Your Recovery Journey

Taking the first step toward recovery takes courage. Our admissions team at New Dawn Behavioral Treatment in Moreno Valley, California is here to guide you through every step of the process with compassion and confidentiality.

Call (951) 379-3610

Admissions Process

Learn about our simple four-step process to begin treatment at our Moreno Valley facility.

Insurance & Payment

We accept most major insurance plans. Verify your coverage with a free, confidential check.

Frequently Asked Questions

Find answers to common questions about treatment, policies, and what to expect.
Getting Started

Our Simple Admissions Process

At New Dawn Behavioral Treatment, we have streamlined our admissions process to remove barriers and get you the care you need as quickly as possible. Many patients are admitted the same day they call.

Initial Call

Call our admissions team at (951) 379-3610. Our compassionate staff will listen to your situation, answer your questions, and begin the intake process. This call is free and completely confidential.

Assessment

A licensed clinician will conduct a thorough pre-admission assessment to understand your medical history, substance use history, and any co-occurring mental health needs. This helps us build your individualized treatment plan.

Insurance Verification

Our admissions team will verify your insurance benefits at no cost to you. We work directly with your provider to determine coverage for detox, residential, and outpatient programs at our Moreno Valley treatment center.

Admission

Once everything is in place, we coordinate your arrival at our facility. Our clinical team will welcome you, complete your medical intake, and help you settle into your private room to begin your recovery journey.

Prepare for Treatment

What to Expect & What to Bring

Knowing what to expect makes the transition into treatment smoother. Here is everything you need to know before arriving at our Moreno Valley campus.

What to Expect on Your First Day

When you arrive at New Dawn Behavioral Treatment, you will be greeted by our admissions coordinator and clinical staff. Here is what happens during your first day:

  • Welcome orientation and campus tour
  • Comprehensive medical examination by our on-site physician
  • Review of your individualized treatment plan with your primary counselor
  • Introduction to your peer group and daily schedule
  • Settling into your private room with personal belongings
  • Meeting with nursing staff for medication management needs
  • Enjoying a gourmet meal prepared by our culinary team
New Dawn Behavioral Treatment facility welcome area in Moreno Valley, CA

What to Bring

  • Comfortable clothing for 1-2 weeks
  • Personal hygiene items (toothbrush, shampoo, deodorant)
  • Prescribed medications in original labeled bottles
  • Valid photo ID (driver's license, passport, or state ID)
  • Insurance cards and relevant medical records
  • Journal, notebook, or recovery-related books
  • Comfortable shoes for walking and exercise
  • Swimwear for the swimming pool
  • Photos of loved ones for your room
  • Emergency contact information

What NOT to Bring

  • Alcohol, drugs, or illicit substances
  • Weapons of any kind
  • Excessive cash or valuables
  • Over-the-counter medications (provided by medical team)
  • Clothing with drug or alcohol references
  • Pets (not permitted at our facility)
  • Outside food or beverages
  • Aerosol products or alcohol-containing mouthwash

Note: Personal phones are allowed during limited designated hours. Full details provided at admission.

Family Support

For Families & Loved Ones

Recovery is a journey that involves the entire family. New Dawn Behavioral Treatment offers resources and support for families throughout the treatment process.

How to Help a Loved One

If someone you care about is struggling with addiction, our admissions team provides guidance on approaching the conversation with compassion. Call (951) 379-3610 to discuss your loved one's situation confidentially, even if they are not yet ready to seek treatment.

Intervention Support

Our clinical team can connect families with professional interventionists who specialize in helping individuals recognize the need for treatment. A structured, loving intervention can be the turning point that leads someone to our Moreno Valley treatment center for the care they need.

Family Programming

New Dawn Behavioral Treatment offers family therapy sessions, educational workshops, and scheduled weekend visitation at our Moreno Valley facility. Our family programming is designed to rebuild trust, improve communication, and create a strong support system for lasting recovery.

Insurance & Payment

Insurance We Accept

New Dawn Behavioral Treatment works with most major insurance providers to make quality addiction treatment accessible. Our team handles all insurance verification at no cost to you.

Aetna
Blue Cross Blue Shield
Cigna
United Healthcare
Humana
Magellan
Tricare
Medicare
Medicaid

Don't see your insurance provider listed? Call us at (951) 379-3610 — we may still be able to work with your plan.

Free, Confidential Insurance Verification

Not sure what your insurance covers? Our admissions team will verify your benefits within minutes and explain your coverage in detail. There is absolutely no cost or obligation.

Verify My Insurance: (951) 379-3610

What Insurance Typically Covers

Most insurance plans cover substance abuse and addiction treatment as an essential health benefit. Coverage levels vary by plan but typically include:

  • • Medical detoxification services
  • • Residential / inpatient treatment programs
  • • Partial Hospitalization Programs (PHP)
  • • Intensive Outpatient Programs (IOP)
  • • Individual and group therapy sessions
  • • Medication-Assisted Treatment (MAT)
  • • Psychiatric evaluation and medication management

Your coverage may include deductibles, copays, or coinsurance. Our team will explain these details clearly so there are no surprises.

Payment Options

We believe that financial concerns should never prevent someone from receiving life-saving addiction treatment. New Dawn Behavioral Treatment offers several payment options:

  • • Insurance: We accept and verify all major insurance plans
  • • Private Pay: Competitive self-pay rates for those without insurance
  • • Payment Plans: Flexible monthly arrangements tailored to your situation
  • • Financing: Third-party financing options for qualified applicants
  • • Sliding Scale: Income-based adjustments may be available

Contact our admissions team at (951) 379-3610 to discuss the best financial option for your situation.

Your Privacy Is Protected: All insurance verification and financial discussions at New Dawn Behavioral Treatment are conducted in full compliance with HIPAA regulations and 42 CFR Part 2. Your information is never shared with employers, family members, or any third party without your explicit written consent.
Have Questions?

Frequently Asked Questions

We understand that choosing a treatment center is a major decision. Here are answers to the most common questions we receive about New Dawn Behavioral Treatment in Moreno Valley, California.

The medical detox program at New Dawn Behavioral Treatment in Moreno Valley, CA typically lasts 3 to 7 days, depending on the substance, severity of dependence, and individual patient needs. Our 24/7 medical staff monitors patients continuously throughout the withdrawal process, using Medication-Assisted Treatment (MAT) and evidence-based protocols to ensure your safety and comfort. Your physician at our Moreno Valley facility will determine the appropriate detox duration during your initial medical assessment.
Residential treatment at our Moreno Valley facility ranges from 30 to 90 days. During this time, you live at our treatment center and participate in a structured daily schedule of individual therapy, group counseling, wellness activities, and evidence-based treatment modalities. The specific duration is determined by your clinical team at New Dawn Behavioral Treatment based on your initial assessment, substance use history, co-occurring conditions, and ongoing progress. Research consistently shows that longer treatment stays are associated with better long-term recovery outcomes.
Our Intensive Outpatient Program (IOP) at New Dawn Behavioral Treatment runs 8 to 12 weeks. Sessions are scheduled several times per week at our Moreno Valley treatment center, typically in the mornings or evenings, allowing patients to maintain work, school, or family commitments while receiving structured therapeutic support. IOP includes individual counseling, group therapy, relapse prevention education, and life skills development. This program is ideal for patients stepping down from residential treatment or those whose clinical needs are best served by outpatient-level care.
Our Moreno Valley treatment center provides comprehensive care for a wide range of substance use disorders including alcohol addiction, opioid addiction, heroin addiction, fentanyl addiction, prescription drug abuse, cocaine addiction, methamphetamine addiction, benzodiazepine addiction, and marijuana dependency. New Dawn Behavioral Treatment also specializes in dual diagnosis treatment for individuals with co-occurring mental health conditions such as depression, anxiety, PTSD, bipolar disorder, and trauma-related disorders. Each patient receives an individualized treatment plan designed to address their specific substance use and clinical needs.
Yes, New Dawn Behavioral Treatment offers specialized opioid and fentanyl addiction treatment programs at our Moreno Valley facility. The opioid epidemic, particularly the rise of fentanyl, requires specialized clinical expertise and evidence-based protocols. Our approach includes medically supervised detox with 24/7 monitoring, Medication-Assisted Treatment (MAT) using FDA-approved medications such as buprenorphine and naltrexone, individual and group therapy addressing the root causes of opioid dependency, and comprehensive relapse prevention planning specifically designed for opioid use disorders. Our medical team has extensive experience managing the unique challenges of opioid and synthetic opioid withdrawal safely and effectively.
New Dawn Behavioral Treatment accepts most major insurance plans including Aetna, Blue Cross Blue Shield (BCBS), Cigna, United Healthcare (UHC), Humana, Magellan, Tricare, Medicare, and Medicaid. Our admissions team at our Moreno Valley facility will verify your benefits at no cost and explain exactly what is covered. If your provider is not listed, call us at (951) 379-3610 as we may still be able to work with your plan or help you explore alternative payment options.
New Dawn Behavioral Treatment works with individuals who do not have insurance. We offer competitive private pay rates, flexible monthly payment plans, and third-party financing options to make treatment affordable. We believe financial concerns should never prevent someone from receiving life-saving addiction treatment at our Moreno Valley facility. Contact our admissions team at (951) 379-3610 to discuss your financial situation confidentially. We are committed to helping you find a solution that works.
Verifying your insurance is simple and free. Call our admissions team at (951) 379-3610 and provide your insurance information. Our team at New Dawn Behavioral Treatment will contact your provider directly, verify your benefits, and explain your coverage in detail within minutes. We will outline any deductibles, copays, or coinsurance so there are no financial surprises. There is absolutely no cost or obligation for insurance verification at our Moreno Valley treatment center.
Yes, New Dawn Behavioral Treatment encourages family involvement in the recovery process. We offer scheduled visitation on weekends at our Moreno Valley campus in our dedicated family visiting area. Family visits are an important part of healing relationships and building a support network for lasting sobriety. In addition to visitation, we offer family therapy sessions and educational workshops to help loved ones understand addiction, develop healthy communication skills, and learn how to best support their family member's recovery journey.
Patients at New Dawn Behavioral Treatment are allowed to use personal phones during limited, designated hours each day. This policy is designed to help patients focus fully on their recovery and therapeutic activities while still maintaining important connections with family and loved ones. Specific phone hours and usage guidelines will be outlined during your admission orientation at our Moreno Valley facility. We find that this balance supports a more immersive and effective treatment experience while keeping you connected to those who matter most.
We recommend bringing comfortable clothing for one to two weeks, personal hygiene items (toothbrush, shampoo, deodorant), any prescribed medications in their original labeled bottles, a valid photo ID, insurance cards, a journal or notebook, comfortable exercise shoes, swimwear, and photos of loved ones. Please do not bring alcohol, drugs, weapons, excessive cash or valuables, over-the-counter medications, or clothing with drug or alcohol references. Our admissions team at New Dawn Behavioral Treatment in Moreno Valley will provide a detailed packing list when you call (951) 379-3610 to schedule your admission.
Yes, all detox services at New Dawn Behavioral Treatment are fully medically supervised. Our Moreno Valley facility has 24/7 medical staff on-site, including board-certified physicians and registered nurses, who continuously monitor patients throughout the withdrawal process. We utilize Medication-Assisted Treatment (MAT) when clinically appropriate to manage withdrawal symptoms, reduce cravings, and ensure patient safety and comfort. Attempting detox without medical supervision can be dangerous, and our clinical setting provides the safest possible environment for this critical first step of recovery.
Withdrawal symptoms vary depending on the substance and individual factors, but our medical team at New Dawn Behavioral Treatment in Moreno Valley is experienced in managing all types of withdrawal safely and effectively. Using evidence-based protocols and FDA-approved medications, our physicians and nursing staff work around the clock to minimize discomfort, manage symptoms, and ensure your detox experience is as safe and comfortable as possible. Common withdrawal symptoms can include anxiety, nausea, insomnia, and muscle aches, but our team is specifically trained to address these and provide appropriate medical interventions as needed.
Yes, New Dawn Behavioral Treatment specializes in dual diagnosis treatment, addressing both addiction and co-occurring mental health conditions simultaneously at our Moreno Valley facility. We treat depression, anxiety, PTSD, bipolar disorder, and other trauma-related conditions. Our approach integrates trauma-informed care delivered by licensed therapists and board-certified psychiatrists who develop individualized treatment plans that address the full spectrum of each patient's clinical needs. Treating both conditions together significantly improves long-term recovery outcomes compared to addressing them separately.
Recovery does not end when you leave our Moreno Valley facility. Before discharge, your clinical team at New Dawn Behavioral Treatment develops a comprehensive aftercare plan tailored to your needs. This includes connection to our alumni program, step-down to outpatient services if appropriate, a personalized relapse prevention strategy, referrals to local Moreno Valley area support groups and sober living communities, and continued access to therapeutic resources. Our alumni program offers ongoing peer support, regular check-ins, and community events to help you maintain long-term sobriety well beyond your time at our treatment center.
Our Moreno Valley campus at New Dawn Behavioral Treatment is designed to support whole-person healing in a comfortable, nurturing environment. Amenities include private rooms, gourmet meals prepared by our culinary team, a fully equipped fitness center, yoga studio, tranquil meditation garden, swimming pool, recreation room, art therapy room, and a dedicated family visiting area. We believe that a comfortable, supportive environment enhances the therapeutic process and contributes to better long-term recovery outcomes for our patients.
Getting started at New Dawn Behavioral Treatment is simple. Call our admissions team at (951) 379-3610 for a free, confidential phone assessment. Our compassionate staff will listen to your situation, answer your questions, verify your insurance at no cost, and coordinate your admission to our Moreno Valley treatment center. The entire process from initial call to admission can often happen the same day, so you can begin your recovery journey without delay.
Yes, in many cases we can arrange same-day or next-day admission to our Moreno Valley treatment center. We understand that the decision to seek help is time-sensitive, and delays can risk losing that critical window of motivation. After your initial phone assessment and insurance verification, our admissions team at New Dawn Behavioral Treatment will coordinate your arrival as quickly as possible. Call (951) 379-3610 now and our team will work to get you into treatment right away.
For the safety and comfort of all patients, pets are not allowed at our Moreno Valley treatment facility. We encourage patients to arrange care for their pets with family, friends, or a pet boarding service before admission to New Dawn Behavioral Treatment. If you have a certified service animal, please discuss your situation with our admissions team at (951) 379-3610 so we can make appropriate accommodations and ensure a smooth transition into treatment.
Yes, patient confidentiality is a top priority at our Moreno Valley facility. New Dawn Behavioral Treatment complies with all HIPAA regulations and federal privacy laws, including 42 CFR Part 2, which provides additional protections specifically for substance use disorder treatment records. Your treatment information is never shared with employers, family members, or any third party without your explicit written consent. We understand the sensitivity surrounding addiction treatment and take every measure to protect your privacy from the moment you first call our admissions line at (951) 379-3610.

Take the First Step Today

Recovery begins with a single phone call. Our compassionate admissions team at New Dawn Behavioral Treatment is ready to help you or your loved one start the journey to lasting sobriety at our Moreno Valley treatment center.

Call Now: (951) 379-3610 Contact Us Online Verify Insurance
Available 24/7 — (951) 379-3610